Privacy Policy for Kisha Consumer Pvt. Ltd. Grocery Delivery Website

1. Introduction:

Welcome to the Kisha Consumer Pvt. Ltd. ("Company") grocery delivery website ("Website"). This privacy policy explains how we collect, use, and protect your personal information when you visit and use our Website.

2. Information We Collect:

Personal Information: We may collect personal information such as your name, email address, phone number, delivery address, and payment information when you create an account, place an order, or communicate with us.
Automatically Collected Information: We may collect certain information automatically when you visit our Website, including your IP address, browser type, operating system, and browsing behavior. This information helps us improve our services and tailor your experience.

3. How We Use Your Information:

We use your personal information for purposes including:
Processing and fulfilling your orders.
Providing customer support and addressing your inquiries.
Sending order confirmations, delivery updates, and other relevant notifications.
Analyzing and improving our services and user experience.
Sending promotional offers, newsletters, and marketing communications (you can opt out at any time).

4. Information Sharing:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with service providers and partners who assist us in delivering our services, such as payment processors and delivery companies.
We may disclose your information if required by law, legal process, or government request, or to protect our rights, privacy, safety, or property.

5.Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to collect information about your browsing behavior on our Website. You can control cookies through your browser settings. However, disabling cookies may impact your experience on our Website.

6. Data Security:

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

7. Your Rights:

You have the right to access, update, correct, and delete your personal information. You can manage your account settings or contact us to exercise these rights.

8. Children's Privacy:

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take appropriate steps to delete it.

9. Changes to Privacy Policy:

We may update this privacy policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the effective date will be indicated.

10. Contact Us:

If you have questions or concerns about our privacy policy or how we handle your personal information, please contact us at info@kisha.co.in